Royal Tennis Academy Mallorca

Data protection

1. Data protection at a glance General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed under this text

Data collection on this website
Who is responsible for data collection on this website?x

The data processing on this website is carried out by the website operator. You can find their contact details in the “Note on the responsible body” section of this data protection declaration

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This can be z. B. be data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

3 / 12

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. You also have the right to lodge a complaint with the competent supervisory authority.

For this seeYou can contact us at any time if you have further questions on the subject of data protection.

Analysis-Third-Party Tools and Tools

At Besuch as this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.

detailDetailed information on these analysis programs can be found in the following data protection declaration.

2 Hosting IONOS

We haveeast of our website at IONOS SE. The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter: IONOS). When you visit our website, IONOS records various log files including your IP addresses. Details can be found in the IONOS data protection declaration: https://www.ionos.de/terms-gtc/terms-privacy.

The VIONOS is used on the basis of Article 6 (1) (f) GDPR. We have a legitimate interest in our website being displayed as reliably as possible. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

orderprocessing

We haveconcluded a contract for order processing (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.

3. generalMy notes and mandatory information on data protection

ThievesThe operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

if youWhen you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. She also explains how

4 / 12

and too wellchem purpose that happens.

We point points out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Note to vresponsible body

The responsibleThe local office for data processing on this website is:

Royal tennis Mallorca SLU Carrer de Tramuntana 1 07180, Santa Ponsa Mallorca Espana

Telephone: 34 618655421

E-mail: info@royaltennisacademy.com

responsibleThe local authority is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

memoryexcept

As far as iIf no specific storage period has been specified within this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the data will be deleted once these reasons have ceased to exist.

General notessee the legal basis for data processing on this website

If you are in die have consented to data processing, we process your personal data on the basis of Article 6 Paragraph 1 Letter a GDPR or Article 9 Paragraph 2 Letter a GDPR, provided that special data categories are processed in accordance with Article 9 Paragraph 1 GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), data processing is also based on Section 25 (1) TTDSG. The consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Article 6 (1) (b) GDPR. Furthermore, we process your data if they are required to fulfill a legal obligation on the basis of Article 6 (1) (c) GDPR. Data processing can also take place on the basis of our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR. The following paragraphs of this data protection declaration provide information on the relevant legal bases in each individual case.

Note on data transferbut to the USA and other third countries

We use among otherserem tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data can be transferred to these third countries and processed there. We would like to point out that in these countries no level of data protection comparable to that of the EU can be guaranteed. For example, US companies are obliged to release personal data to security authorities without you as the person concerned being able to take legal action against this. Therefore it cannot

5/12

be excluded sincess US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

withdrawal of your consent for data processing

Lots of data processingare only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

Right to object to the dataCollection in special cases and against direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON GBASIS OF ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS DATA PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR CONCERNED PERSONAL DATA UNLESS WE CAN PROVE COMPREHENSIVE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOM OBJECTION ACCORDING TO ARTICLE 21 (1) GDPR).

WILL YOUR PERSONAL DATA PROCESSUSED TO USE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION ACCORDING TO ART. 21 (2) GDPR).

Right of appeal to the competent supervisorlaw authorityen

In the event of violations of the GDPRThe persons concerned have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right of appeal exists without prejudice to other administrative or judicial remediesfe.

Right to data portability

You have the right to data that we are based onbased on your consent or in fulfillment of a contract, to have it handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

This site uses for security reasons and toSSL or TLS encryption is used to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browserile.

6 / 12

When SSL or TLS encryption is enabled is, the data that you transmit to us cannot be read by third partiesin.

Information, deletion and correction

You have, within the framework of the applicable statutory provisionsYou have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have any further questions on the subject of personal data.

Right to restriction of processing

You have the right to restrict the processingg to request your personal data. You can contact us at any time for this. The right to restriction of processing exists in the following caseslen:

If you verify the accuracy of your personal data stored with usdeny personal data, we usually need time to check this. For the duration of the examination, you have the right to request that the processing of your personal data be restricted.

If the processing of your personal data is unlawfulIf it happened/is happening, you can request the restriction of data processing instead of deletiongene.

When we no longer need your personal information, SiHowever, if you need them to exercise, defend or assert legal claims, you have the right to object to the restriction of the processing of your personal data instead of deletionsay

If you have lodged an objection in accordance with Art. 21 (1) GDPRen, a balance must be made between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to demand that the processing of your personal data be restricted.

If you restrict the processing of your personal datakt, these data may only be processed - apart from their storage - with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state will.

Objecting to Promotional Emails

The use of contacts published as part of the imprint obligationWe hereby object to the sending of unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails, before.

4. Data collection on this website Cookies

Our website uses so-called "cookies". Cookies are little Text files and do not cause any damage to your end device. They are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies can also be stored on your end device when you enter our site (third-party cookies). These enable us or you to use certainter

7/12

Services of the third-party company (e.g. cookies for processing payment diservices).

Cookies have different functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are used to carry out the electronic communication processIf certain functions you want (e.g. for the shopping cart function) or to optimize the website (e.g. cookies for measuring the web audience) are required (necessary cookies), on the basis of Art. 6 Para. 1 lit .f GDPR, unless another legal basis is given. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies was requested, processing takes place exclusively on the basis of this consent (Art. 6 Para. 1 lit. a DSGVO and § 25 Para. 1 TTDSG); the consent can be revoked at any timeare

You can set your browser so that you are informed about the setting of cookiesand only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website can be restrictedt be

Insofar as cookies are used by third-party companies or for analysis purposes, we wille inform you about this separately within the framework of this data protection declaration and, if necessary, request your consent.

contact form

If you send us inquiries via the contact form, your details from the inquiry will beageformular including the contact details you provided there for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, provided that Your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you enter in the contact form will remain with us until you tell us to delete itng to revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffectedhrs.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request will include allstored and processed by us from resulting personal data (name, request) for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data takes place on the basis of Art. 6 Para. 1 lit. b DSGVO, if your Request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you sent to us via contact requests will remain with us until you solve itwowng

8 / 12

ask to revoke your consent to storage or the purpose for data storage edoes not apply (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffectedrt.

5. Social Media Twitter Plugin

Functions of the Twitter service are integrated on this website. These features are offeredn by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or how it is used by Twitter. You can find more information on this in Twitter's privacy policy at: https://twitter.com/de/privacy.

The Twitter plugin is used on the basis of Article 6 (1) (f) GDPR. The websiteeiber has a legitimate interest in the widest possible visibility in social media. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. detaills can be found herer:

https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

You can change your privacy settings on Twitter in the account settings at https://twitter.com/account/settings changen.

Instagram plugin

Functions of the Instagram service are integrated on this website. These features are offeredn integrated by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If you are logged into your Instagram account, you can click on the Instagram button link the content of this website to your Instagram profile. This allows Instagram to associate your visit to this website with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Instagramn.

The storage and analysis of the data takes place on the basis of Art. 6 Para. 1 lit. f GDPR. the siteoperator has a legitimate interest in the widest possible visibility in social media. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Insofar as personal data is collected and sent to our website with the help of the tool described here Facebook or Instagram, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Article 26 GDPR). Joint responsibility is limited to collecting the data and passing it on to Facebook or Instagram. The one that occurs after the forwarding

9/12

Processing by Facebook or Instagram is not part of the joint responsibility. that we shareOur obligations have been set out in a joint processing agreement. The wording of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for issuing data protection information when using the Facebook or Instagram tool and for implementing the tool on our website in a secure manner in accordance with data protection law. Facebook is responsible for the data security of Facebook and Instagram products. You can assert your rights (e.g. requests for information) regarding the data processed on Facebook or Instagram directly on Facebook. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. details can be found herer:

https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

For more information, see Instagram's privacy policy: https://instagram.com/about/legal/privacy/.

6. Analysis tools and advertising IONOS WebAnalytics

This website uses the analysis services of IONOS WebAnalytics (hereinafter: IONOS). Provider is 1&1 IONOS SE, Elgendorfer Strasse 57, D - 56410 Montabaur. As part of the analyzes with IONOS, visitor numbers and behavior (e.g. number of page views, duration of a website visit, bounce rates), visitor sources (i.e. which website the visitor comes from), visitor locations and technical data (browser and operating system versions) can be recorded. to be analyzed. For this purpose, IONOS stores the following data in particular:

Referrer (previously visited website) requested website or file Use browser type and browser versiondetes operating system used device type

time of access

IP address in anonymous form (only used to determine the location of access)

According to IONOS, the data collection is completely anonymous, so that it cannot be assigned to individual personscan be traced back. IONOS WebAnalytics does not store cookiest.

The storage and analysis of the data takes place on the basis of Art. 6 Para. 1 lit. f GDPR. the websiThe operator has a legitimate interest in the statistical analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Further information on data collection and processing by IONOS WebAnalytics can be found in the IONOS data protection declaration under the following link:

https://www.ionos.de/terms-gtc/index.php?id=6